ros online login issues

I have upgraded my computer and copied the Ros folder onto the c: directory.

However, I am getting an 'invalid login' message when I try to login. I know I am using the right password as I can still login on my old PC.

Has anyone come across this before and got to the bottom of it?

ROS support - not helping yet at least.

Ther is a "Digital Certificate" on your old hard drive which would need to be installed on the new computer.

Unfortunately I have no idea how to go about this.

That's what he did in the first sentence of his post.

Is Java installed and fully up to date on the new machine wheeler?

Yes.

My username is populated automatically as expected.

But then when I enter the password I get the invalid password error - even though I know for sure it is correct.

If it picks up your username, it's finding the certs. I think you'll need to get in touch with the ROS admins tbh.