Thanks Bronte, I don't look at it as giving something back, but many people (not just the elderly*) have difficulty in processing even simple personal information. I know it's vital to have the user confirmed (usually through a text from Revenue) but many have difficulty understanding this. I rented a room in a GAA club (I have affiliation with another GAA club which wouldn't rent me the facility) and with the help of a non national TY student we processed many applications there and then. The GAA club refunded my money in full and asked me to run further similiar seminars which I did and continue to do. Incidentally, my own GAA club want the service too. But, the stars of the show are/were the TY students. They were/are excellent and humorous and pretty fast on the keyboards.
*Even I have difficulty defining "elderly" - Perhaps I should have used "Middle-Age?"
I hasten to add that the seminars were live and only touched completing the tax form online. No further tax advice was given. For the record it was my own tax claim that was projected onto the wall. As a side issue I never saw so many people taking fast notes. And the questions and answers sessions were informative and entertaining too eg How does the system know how much my Old Age Contributory Pension is?