alexandra123
Registered User
- Messages
- 284
Hello,
Just wondering what normal people do in this situation
Sofa bought 4 years ago in EzLiving, but the sofa cushions look old and tattered and need to be replaced. I have contacted Ez Living who say that because the sofa is outside there 1 year manufacturing warranty that they will not replace the cushions. I then asked if I could buy the cushions to which they replied no as they dont do replacement parts.
Does anyone know how I get the same cushions/fabric. I looked online and dont see anything similar and I want to keep the existing sofa cushion scheme. Is there a way I can politely force their hand to sell me the cushions or give me the name of the source of the sofa provider ?
Thanks
Just wondering what normal people do in this situation
Sofa bought 4 years ago in EzLiving, but the sofa cushions look old and tattered and need to be replaced. I have contacted Ez Living who say that because the sofa is outside there 1 year manufacturing warranty that they will not replace the cushions. I then asked if I could buy the cushions to which they replied no as they dont do replacement parts.
Does anyone know how I get the same cushions/fabric. I looked online and dont see anything similar and I want to keep the existing sofa cushion scheme. Is there a way I can politely force their hand to sell me the cushions or give me the name of the source of the sofa provider ?
Thanks