Hello I am hoping somebody may be able to throw some light on this situation.My Mother passed away last autumn aged 96.My father was a founder member of the C.U.in the town where I grew up and he and Mum were members there.In the mid 1980s they moved to a different town and again opened C.U.accounts . Mum was 65 when she joined the second C.U. and closed her original account.She always kept savings in her account and she believed death benefit would be payable on her demise.We were told shortly after her death she wasn't eligible but we discovered they had another ladies details (same name).We asked for the case to be reconsidered and more recently have been told that as Mum was a member before the death benefit scheme was introduced this made her ineligible. I cannot find anything to say that this is the case in their regulations.The only hunch I have is that as she was over 70 when they introduced the scheme they have disqualified her.Has anybody ever come across this situation or could anybody refer me to a set of rules covering this.Our family are perplexed to say the least and annoyed given that my parents were such loyal C/U.folk all their lives We do plan to ask for a more detailed explanation. Any information appreciated.