part of the problem with Insurance products is that consumers tend to judge by price alone. How an of us have read the policy in full?
If you go for a cheap burger, you cannot expect 100% prime beef.
we need to be nore discerning in the insurances we purchase. We want an all inclusive policy for pittance. this product does not exist.
Many prople simply shop around for cheaper quotations at renewal. Why is the product cheaper? Perhaps, because the cover is not as wide. Many prople change insurer and only realise at time of claim that cover is not provided, but was provided by previous insurer.
We need to educate ourselves rather than blaming insurers or brokers.