Public Services card.

I remember having the same issue and it taking literally hours for so many attempts to upload a photo before it was eventually accepted. It seemed to have even more strigent criteria than a passport photo. Hopefully they'll have it fixed before the next renewal date!
 
Charley said:
I remember having the same issue and it taking literally hours for so many attempts to upload a photo before it was eventually accepted. It seemed to have even more strigent criteria than a passport photo. Hopefully they'll have it fixed before the next renewal date!
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Tintagel said:
Our Public Services Card expires next month. Got an email advising us to renew online. My good wife spent several hours trying to upload a new photograph online......nothing worked.

We decided to renew the old way and call to one of their offices to renew manually.

We were told by the official behind the counter that the system is not working and you cannot renew online. You have to call to an office to renew.

Why are people being told that it is possible to renew online?
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