my mortgage repayment was taken out today, the the payment has not come down? whats going on. its well over a month since the cut. has this happened to anyone else.
do you need to have a bank account in PTSB to see your mortgage online. this really ****es me off
do you need to have a bank account in PTSB to see your mortgage online. this really ****es me off
Well made that Call & they tried to tell me that it has come down by 0.5% & my rate was 5.05 instead of 4.8% which it is & has been!
They have to get back to me!
Just returned from a PTSB branch, I asked them for an open24number ( I only have the mortgage with PTSB , all other accounts are with AIB)and they said becuase I don't have the current account with them and I took out the mortgage with a broker they will not be able to give me an open24number. Is this corect?you don't need a bank account. you need to ring ANY PTSB branch and ASK for an open24 number as you don't have a bank account with them - then you ring open24 and start the registration process.
no, i am in exact same position as u and was given number and can now access mortgage online. Give them hell.Just returned from a PTSB branch, I asked them for an open24number ( I only have the mortgage with PTSB , all other accounts are with AIB)and they said becuase I don't have the current account with them and I took out the mortgage with a broker they will not be able to give me an open24number. Is this corect?
My repayment goes out on the 15th of every month (I'm on tracker rate).
The one on 15/11/2008 didn't even include the rate cut to 3.75% from 8/10/08!! I rang TSB and was told that, although the cut had been passed on on 7/11/2008, it couldn't be applied to my repayment on time (apparently it takes up to 16 days for their system to do that!).
The reduction in my repayment between 07/11/2008 and 15/11/2008 will be taken out of my principal instead. I was told that I had no option of getting a refund or reducing interest here. Hmmm, is that true? Anyone in a similar situation?
Now, the same thing might happen with the cut to 3.25% being passed on on 5/12/2008 so it looks like I will only see a full 1% cut in the January repayment! Dreadful.
P.S. They were so quick in passing on the increase to 4.25% back in July, only took them 2 weeks in my case! But now it takes them 1.5 months to apply a rate cut to my repayment! I think the Financial Regulator should sort this out, don't you?!
Why? The overpayment is deducted off the principle which in turn will reduce interest payment, or am I missing something?
I'm in same position, tracker mortgage goes out on the 19th, rang PTSB and they said the first reduction will be in Dec and second in Jan.Hi All,
Been following all your comments on this. I have a tracker mortgage with PTSB. My mortgage payment goes out on the 19th of the month. I first called PTSB on October 15th to enquire when Oct 8th rate cut would be implemented. The guy I spoke with explained that I would not receive the rate cut for October but my payment would reduce by approx 50 euro for November. By 17 November still no reduction in my rate or repayment so called them again and got through to a very narky agent...before I even spoke she said "ya, yer repayment this month is still xxx amount and its cause....". I stopped her in her tracks and explained that I had been reading all the explanations others received and I was not happy. Long story short, I wont receive Oct rate cut until December in my repayment and Nov rate cut she said wont show until Feb repayment..she may have been having a bad day but her attitude left alot to be desired. She repeated about 20 times "you're not understanding me" which got me even more riled up. I have received no letters of confirmation of these rate cuts. She advised me to wait until January when I receive my annual statement to see how the rate cuts have affected my principal. It seems we are all getting slightly different stories here.