PTSB customers frustrated as pay cheques fail to land
The issue is bad timing for the bank with today being ‘Black Friday’
The bank apologised after the issue led to payments from employers and pension providers not showing up in customer accounts.
The issue is bad timing for the bank with today being “Black Friday”, a date in the calendar when retailers offer consumers cut price deals in an effort to generate publicity.
It is understood PTSB is one of at least 10 banks across Europe that are affected by the issue with a third party payments provider.
“Due to a technical issue with a third-party payments provider, some customers may be experiencing delays when sending or receiving SEPA payments,” PTSB said in a statement.
“All other PTSB services are operating as normal. We are working hard to resolve the issue and expect it to be resolved for the majority of customers by midmorning.
“We apologise for any inconvenience caused and will provide further updates via our website, social media and mobile app throughout the day.”
Antiquated systems and they were not the only Irish bank...PTSB need to use a US bank to handle payments?
Ive been using revolut for lite banking over the last few years. Of late I started to use their Invest service to purchase US Stocks. Has been a good experience so far even on the standard account. I pay commission after the first transaction in each monthly cycle. I find it a good way to offload spare cash I dont necessarily need and so far the stocks have risen.Maybe we should all use a reliable bank like Revolut?
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