Proof of Purchase for TV

hakouna said:

All I have asked the store for is to provide a proof of purchase , The TV was bought almost 3 years ago , so the store will simply say that warrentee is over.

Is the Small claim court the right place to complaint about store not able to provide a duplicate receipt or the data protection commissionaire ?

Thanks in advance

Click to expand...

That's exactly what I got from Samsung UK:

Unfortunately we cannot accept any form of card or bank statements as proof of purchase. It would need to be something obtained from the retailer when purchased, they do by law need to keep copies for 5 years after the date of purchase.

Click to expand...

Have you noticed how the stores receipt off those small machines fade in a year, I usually photocopy them.

Click to expand...