Proof of Purchase for TV

[dereko1969]

All I have asked the store for is to provide a proof of purchase , The TV was bought almost 3 years ago , so the store will simply say that warrentee is over.

Is the Small claim court the right place to complaint about store not able to provide a duplicate receipt or the data protection commissionaire ?

Thanks in advance

The fact that the warranty is out of doubt does not necessarily mean that the item should just not be covered. TV's have a longer life-span than three years so the shop should send it for repair on your behalf.

 

[sam h]

Not sure what you do at this stage & this advice it abit too late.

For future large purchases, stick the receipt in an envelope & sellotape it to the back or underneath the product. You always know where it is!!

That's exactly what I got from Samsung UK:

Unfortunately we cannot accept any form of card or bank statements as proof of purchase. It would need to be something obtained from the retailer when purchased, they do by law need to keep copies for 5 years after the date of purchase.

I have never heard of this, is it an Irish or UK law?

Have you noticed how the stores receipt off those small machines fade in a year, I usually photocopy them.

Yes, I've noticed this, it is as if they are using vanishing ink !!