Salespersons calling to businesses are frowned upon these days .......normal procedure today , is to correspond by email/fax /post and follow up with courtesy call / email reply .....before actual person to person meeting
I must be old-fashioned as well (as old...If I had, for example a food business and someone approached me to say, hi we have just moved in, are you interested in quoting for x,y or z, I would never dream of telling them to send in an e-mail or letter. Is this really the way some people operate?
Maybe I am just too old fashioned.
I was in a very big car dealership on the Belgard Road (they do VW, Audi, Mazda, Mercedes and Porsche) about two weeks ago. I spent 25 minutes walking around their Audi showroom and not one staff member came over to my or spoke to me. There was a bank of desks at one side of the room where a group of sales people were talking and laughing with each other. I was just there waiting for a spare part but they didn't know that. I'm glad business seems so good for them!Was in a main dealer sat afternoon, surprised they were open. They've just dropped at least 5k from every car on the site. (though its still cheaper to import from UL/NI). Walked round for 10 mins got a price list, asked a few questions, sat in a few cars, checked rear seat space, boots etc. No one came near me until I was just getting in the car to go, and half heartedly asked could they help. Tbh they didn't seem interested in selling anything. There must have been 4 or 5 sales people just standing around, with a few people checking out cars on their own.
I was in a very big car dealership on the Belgard Road (they do VW, Audi, Mazda, Mercedes and Porsche) about two weeks ago. I spent 25 minutes walking around their Audi showroom and not one staff member came over to my or spoke to me. There was a bank of desks at one side of the room where a group of sales people were talking and laughing with each other. I was just there waiting for a spare part but they didn't know that. I'm glad business seems so good for them!
I must be old-fashioned as well (as old).
I think the idea of the introduction was great and I'm gobsmacked at the lack of response.
If it were my business you had approached (pub, restaurant) I'd have a section of seating b-booked for your staff, I'd ensure you could pre-order (fax a menu daily, fax it back with selections and numbers), at busy times for you I'd organise myself to deliver, for potentially 700 covers a week I'd make sure the menus were suitable to your staffs preferences / health needs (veggie, vegan, diabetic, etc.), feck it I'd even change my plumbing to have your children.
I was in a very big car dealership on the Belgard Road (they do VW, Audi, Mazda, Mercedes and Porsche) about two weeks ago. I spent 25 minutes walking around their Audi showroom and not one staff member came over to my or spoke to me. There was a bank of desks at one side of the room where a group of sales people were talking and laughing with each other. I was just there waiting for a spare part but they didn't know that. I'm glad business seems so good for them!
or they knew by looking at you that you were just in tyre kicking? that said, it was daft for no one to approach you...
I think a lot of businesses, car dealerships, estate agents for example, are beginning to discover that their sales forces were essentially order takers and they have neither the mind-set nor the skills to sell in a contracting market.Some very interesting points in respect of car dealerships. Am very shocked, given the state of the economy. Seems to be right across the board.
Good point!I think a lot of businesses, car dealerships, estate agents for example, are beginning to discover that their sales forces were essentially order takers and they have neither the mind-set nor the skills to sell in a contracting market.
I've come across a few people with similar stories to tell about estate agents, i.e. they seem to be unable to provide the most basic level of customer service in the current market.I think a lot of businesses, car dealerships, estate agents for example, are beginning to discover that their sales forces were essentially order takers and they have neither the mind-set nor the skills to sell in a contracting market.
We use cookies and similar technologies for the following purposes:
Do you accept cookies and these technologies?
We use cookies and similar technologies for the following purposes:
Do you accept cookies and these technologies?