As promised, information from the HSE:
Staffing in the health service is calculated within six categories for the purposes of regular census reports. One of these categories is Management/Administrative grades.
At end 2005 there were 101,972 staff employed in the health service. 16,699 of these were in the clerical/administrative/managerial category. The remaining 84% were in the other 5 categories such as Medical, Nursing, etc.
It is important to understand that the management/administration category can actually be misleading as it includes, beyond the 3,000 purely administrative posts, a majority within its ranks that are actually supporting frontline service delivery.
Typically these staff would include Consultants secretaries, telephonists and receptionists, Out-Patient Department staff, Medical Records staff and many other functions involving direct contact with patients and clients. The largest group of those involved are at Clerical Officer level. Their work and that of many of their colleagues involves providing support to our Clinicians, supporting the smooth running of hospitals and community facilities in relation to medical records, patient appointments and other such duties which free up medical practitioners to devote themselves fully on patient needs.
Other so-called administrative staff work with the public on processing their applications for Medical Cards, or assisting with applications for Nursing Home Subventions and in areas such as provision of European Health Insurance Cards for people travelling abroad on their holidays.