Opening Fixed Term account with MeDirect, Malta

I tried to open a fixed term account with MeDirect Malta yesterday . After completing the online application, submitting photo of passport and selfie, a button to verify your mobile number has to be clicked on to send an sms to your phone. When I clicked on it, it didnt work and "something went wrong message" displayed. Itried a number of times with the same result so I emailed them and just received a standard reply asking why I did not finish my application and to ring a number in Malta if I have any problems. If the only way of resolving any issues is to ring a number in Malta I will probably not bother. Has anyone else dealt with MeDirect?

Actually I also received another email saying my enquiry was being dealt with.....

received this

"Kindly note that we are looking into the technical issue and will update you accordingly.

In the meantime, we kindly ask you to try again and let us know if you have managed.

We remain at your disposal should the need arise. "