Ombudsman's Annual Report released

Brendan Burgess


I think all the cases have been published before - but here are some extracts:

In May 2008 the Irish Nationwide Building Society informed him that €1.56m had been refunded by it when the ‘look back’ exercise, requested by the Ombudsman in 2006, was completed under the general supervision of the Financial Regulator. He was surprised at how low the final figure turned out to be as the original estimate by the Society itself was in the €3-€6m region. He communicated his concerns to the Financial Regulator.

Insurance agent driving a vulnerable person living alone to an ATM cash point to secure sale of unsuitable health policies while another agent stayed behind in his house - action condemned, premiums of €1,520 returned and €1,500 compensation