See posts on Payment Protection.
Our Ombudsman finds for Consumer 12% of the time.
The Uk Ombudsman finds for Consumr 80% of the time.
Can I quote you Brendan, in other threads Brendan now has doubts over Ombudsmans conclusions.
There is NO WAY Uk sales/complaints are that different to here.
I suggest our Ombudsman is SIMPLY not up to the job.
Think about it , on ANY argument someone is correct on average 33% !!