I
I have contacted them via web-site 3 days ago, but not the courtesy of a reply.they said they are working through them, youll need to talk to them directly and if not happy lodge a complaint. the letters for them raising the rate were out within the week the last time.
You will be notified if the rate is going up in advance, so that you can make arrangements to have sufficient funds in the account. It is not really necessary if the rate (mortgage amount) goes down
Hi,
Just to add that I seem to be in the same boat as the rest of you. Just checked my Current Account online in the last few minutes and they are taking out the same amount tomorrow Nov03rd as they have done since the rate increase in mid July.
Have not received any letter from them regarding the reduction in the ECB rate in mid October, so like others here, I guess I will have to get on the phone to them tomorrow to receive the reduction I am due.
Does anybody know if its possible to get them to refund me the difference that they are taking for November ?
Hi,
Just to add that I seem to be in the same boat as the rest of you. Just checked my Current Account online in the last few minutes and they are taking out the same amount tomorrow Nov03rd as they have done since the rate increase in mid July.
Have not received any letter from them regarding the reduction in the ECB rate in mid October, so like others here, I guess I will have to get on the phone to them tomorrow to receive the reduction I am due.
Does anybody know if its possible to get them to refund me the difference that they are taking for November ?
13 june 2007- letter dated 18 june- increase july payment
9 july 2008-letter dated 14 july -increase august payment
8 oct-no letter yet!
incorrect, the October decrease isn't being put on until DECEMBER - here in lies the problem...
I checked my bank statement and the rate increase from July wasn't put on until the repayment in August. Conversely the October decrease isn't being put on until November, seems fair to me.
Hoe do you work that out
July rate increase applied in the next mortgage payment, August.
October rate reduction will be applied in the December payment.
Rate increases have been applied in this fashion consistently by UB, i.e. always reflected in the next payment.
Apparently, rate reductions will be delayed until the second next payment, which is inconsistant with the rate increases.
How do you contend that this is fair, and consistant
I have written to UB, seeking an explanation, also seeking back-dating of the rate increases consistant with their policy on this occasion.
We use cookies and similar technologies for the following purposes:
Do you accept cookies and these technologies?
We use cookies and similar technologies for the following purposes:
Do you accept cookies and these technologies?