some thoughts on this as Ive been through it.
To go on the prestige account they recommend you get your own solicitor to review the details. They then want utility bills PLUS financial statements (NIB ones wont do) and copies of passports/drivers licences. This is for identification. Its also beyond all reasonable comprehension as I went to the branch at the time to sign up to it. They know enough to ID you to give you your money with a bank card or take it when your depositing but not apparently enough to give you a discount on your mortgage, yet somehow they know enough to increase your rate when they want!!! anyone?
I have a PPR offset mortage account and an Investment mortgage account with NIB. When NIB brought in their fees nearly a year ago I recognised the benfit of the prestige straight away and signed up to it. Several weeks ago I was going through my accounts and when I rang NIB to confirm the .45% discount was being applied I was told it wasnt. So the guy who I was talking to has spent the last 3-4 weeks trying to find out why. guess what? they cant find out why so Im trying to get them to backdate it as ?Ive been on prestige and paying fees for last year.
so then I rang and asked to speak to someone else and was then told that the prestige mortgage discount does not apply to my offset PPR mortgage which is completely at odds with what I was told last year when I signed up to it.
Apparently as part of the offset mortage I get something like a .2% discount of the var rate, this disqualifies me form getting the .45% discount unless i come off the offset. And then I find out only yesterday from same guy that the .6% increase doesnt affect the offset mortgage. check this yourselves if you have one. do the maths on that one, if I come off the offset (whatever about the benefit of the offset which is low for me), I lose the .2% discount, can qualify for the .45% discount of the prestige but also qualify for the .6% rate increase
Must have talked to 5 different people in the last year. Everyone gives different pieces of information. Am so filled with lack of confidence. If I wasnt locked in neg equity Id move for no reason other than they havent a gods honest clue what theyre doing.