Hi Dermot. I don't think you are as old as myself - coming up to 70 in a couple of months! I just enjoy helping both landlords and tenants who are having difficulties. Having been but tenant, landlord and a licensee, plus, in my younger days I lived for some time in various bedsits of all descriptions, some with mice/rats running around behind the walls. I am completely impartial and will speak out against an injured party irrespective of which side they are on.
A judge has even stated, can't remember the High Court case off hand but from memory I think it was Judge Lefroy, possibly, when he ( should that be she?) said that in places the RTA was very difficult to understand and could have been written in a better way. But then, it keeps the lawyers in work and happy.
What I did was to first download and read the RTA 2004 (in PDF format) and to which I added my own notes as and when necessary. I also download any pieces of information from the PRTB website, forums, and any other sources when I think the information is correct and appropriate. so far I have 224 files in 11 folders - there's some reading there! I have also read over 1200 dispute adjudications and tribunal resolutions. The latter are more interesting as they give much more detail about the case. Bronte gives excellent advise and has correct me on several occasions.