Yeh, good way to test some basic things out without any cost IMO. You can access the same support via the free tier as the paid tier.The savings account though is free, right?
Do BOI/AIB have the options online to set these these days? Also being entitled to and actually getting are very different. I personal had to threaten a bank with a complaint to the regulator before one was refunded in the past. This was via the banks own complaints process, and sort of hilarious looking back, they let the same company re-setup the DD and re-take all the money again after that refund.these kind of features are quite common and most are part of the standard SEPA Direct Debit rules. Both Bank of Ireland and AIB for example allow for the upper limit rule and also allow you to set it up so DD's outside of certain dates to be rejected. No matter who you are a customer of, you are entitled to ask your bank for a refund of a DD for up to 8 weeks after it was taken,