Recently I had occasion to contact ndls in Cork re; driving licence renewal. Normally you're put in a queue with wait time upto half an hour. Rather than use a mobile phone I used my landline number to call another landline number. By doing this there should be no extra charge as landline to landline calls within Ireland are not charged as per my contract with Eircom.
Imagine my horror when receiving my bill there were charges in excess of €20 ( I had made more than 1 call ). On looking further into it I discovered that my call had been diverted to an 076 number. Apparently this is like the premium call numbers that are not covered on my plan. This is a government service. My main complaint is that there was no notification as to the fact that there would be extra charges. This is a totally reprehensible practice and we all should be made aware that extra charges apply.
Imagine my horror when receiving my bill there were charges in excess of €20 ( I had made more than 1 call ). On looking further into it I discovered that my call had been diverted to an 076 number. Apparently this is like the premium call numbers that are not covered on my plan. This is a government service. My main complaint is that there was no notification as to the fact that there would be extra charges. This is a totally reprehensible practice and we all should be made aware that extra charges apply.