About 4 weeks ago, my rented-out ground-floor apartment was flooded by an apartment above. The mains was switched off so that the damage wasn't worst-case scenario, but walls, ceilings and floors of my unit below still damaged. The unit above is managed by a housing authority on behalf of DCC. I got a phone call from the housing authority to say that DCC have reviewed the case and determined they are not responsible for repairing the damage to my unit. It seems the damage was caused by the tenant above leaving a tap running. Regardless of cause, I am wondering how, as landlords, they could possibly wash their hands of responsiblity here?
Any advice appreciated.
Pearl
Any advice appreciated.
Pearl