D DannyBoyD Registered User Messages 2,389 1 Sep 2024 #21 Do you have a ptsb mortgage & online (Open24) account? If so have you set up online lump sum payments? Have ended up writting a formal complaint letter (on the advice of staff member!) as they were getting no responses either. Last edited: 1 Sep 2024
Do you have a ptsb mortgage & online (Open24) account? If so have you set up online lump sum payments? Have ended up writting a formal complaint letter (on the advice of staff member!) as they were getting no responses either.
S skrooge Registered User Messages 1,004 1 Sep 2024 #22 DannyBoyD said: Do you have a ptsb mortgage & online (Open24) account? If so have you set up online lump sum payments? Have ended up writting a formal complaint letter (on the advice of staff member!) as they were getting no responses either. Click to expand... It would help if you explained the exact problem. While I have open24 I don't have a ptsb mortgage. But others here will likely be able to give you better advice if you lay out the full issues. I'm guessing you're having issues adding your designated mortgage account as a payee. The following any use: Support And FAQ | PTSB Get help and support with answers to the most frequently asked questions about banking with us. www.ptsb.ie
DannyBoyD said: Do you have a ptsb mortgage & online (Open24) account? If so have you set up online lump sum payments? Have ended up writting a formal complaint letter (on the advice of staff member!) as they were getting no responses either. Click to expand... It would help if you explained the exact problem. While I have open24 I don't have a ptsb mortgage. But others here will likely be able to give you better advice if you lay out the full issues. I'm guessing you're having issues adding your designated mortgage account as a payee. The following any use: Support And FAQ | PTSB Get help and support with answers to the most frequently asked questions about banking with us. www.ptsb.ie
D DannyBoyD Registered User Messages 2,389 1 Sep 2024 #23 System generates an error message & PTSB not responding; which is why I was asking to see if anyone was in a similar position.
System generates an error message & PTSB not responding; which is why I was asking to see if anyone was in a similar position.
D DannyBoyD Registered User Messages 2,389 11 Nov 2024 #24 Finally got this sorted about 4 weeks ago. Meant to post back. No idea why PTSB were making such a hash of it; in the end it took 10 mins call from a tech support person to get the issue sorted. PTSB offered an apology sum of €150.
Finally got this sorted about 4 weeks ago. Meant to post back. No idea why PTSB were making such a hash of it; in the end it took 10 mins call from a tech support person to get the issue sorted. PTSB offered an apology sum of €150.