We opened a complaint with the Ombudsman, just finished mediation and AIB wont budge. They are however offering €500 for omitting our proper T&C's during the data request and making it very difficult to collect our paperwork. This offer is in full and final settlement of entire tracker claim so needless to say we wont be accepting.
We now have the option to pursue legal action or go with for determination by the Ombudsman....holding off to see what direction others want to take.
We now have the option to pursue legal action or go with for determination by the Ombudsman....holding off to see what direction others want to take.