Gombeenism (and what-aboutery) are alive and well in 21st century Ireland. It comes as no surprise to have that fact confirmed yet again, it comes as a shock that it raises its ugly head in here.
What is more shocking is that what can be a very serious and debilitating illness should be bandied about as a triviality, merely a convenient excuse for failing to comply with the qualification conditions for a SW benefit and that it be used as the basis for fraud.
Given that the OP was for whatever reason unfamiliar with all the conditions for claiming the benefit and that SW seem to some discretion in adjudicating on claims, could she not write to SW, making her case honestly and let the case be judged on its merits?