Lost National Insurance Number - No Reply from HMRC

Only precautionary note, I just went in and took 2 mins with the receptionist and got mine as had addresses.

Not sure how more tricky cases or issues can be handled but they seemed helpful so hard to know

If it doesn't go well there is also CAB in Armagh, just a bit further, never used these but a friend is involved in another one and get the impression they are more "on your side"

Community Advice Armagh​

  • 9 McCrums Court
  • Phone: 028 3752 4041
 
DannyBoyD said:
If you never got a National Insurance number then you've fallen at the first hurdle
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That wouldn't be great. I have a few years contributions so hopefully they can find them and with a bit of luck they'll have issued or can issue a National Insurance number given that I have a form that indicates I applied. Definitely worth the spin up North to check it out.
 
As this week may be when some people need to visit our friends in the North it might be worth maximising the value of the trip in case of no joy with DWP (DfC) office.

This is a list of Citizens Advice Centres who *might* be able to assist if Govt office can't. I'm told they will talk to anyone who arrives subject to how busy they are

Get advice in Northern Ireland

www.citizensadvice.org.uk

Also social security offices, it's possible some will be more (ahem) approachable than others but presumably people will be looking at border locations

Jobs and Benefits offices

Contact details for the various Jobs & Benefits offices in Northern Ireland.
www.nidirect.gov.uk
 
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From HMRC forum, not very encouraging

Also time pretty much up for NI number by post etc.

You will not be given your National Insurance number over the phone. It will be posted to you and can take up to 10 working days to arrive.

The quickest way to get your National Insurance number is through your personal tax account.
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That bit about Temporary NI numbers is not encouraging. I'm going to head to Armagh tomorrow and see if they can find me and might try Newry too if no joy. I'm guessing it will be luck of the draw in terms of finding somebody helpful. I do have some Tax returns that I'd submiited and have some correspondence from them so I'm hopefully trackable. There's probably an argument that says once you've paid your contributions you're entitled to the benefits but we'll see. Have employers details too. It may be a lost cause but I reckon it's worth spending the day having a go given the upside.
 
Apologies - I’ve just seen the info on the last page of the form!

Hi folks, I’ve read through the many posts on this topic, and I want to give my details. I rang HMRC to get my NI number on 7/3/25, agent found me on system and said letter would be with me 10-15 working days. As of today no letter received. I’ve downloaded the CF83 form and am sending a cover letter with the form explaining lack of NI number from HMRC. My query is on the form, section 5 Volunteer Development Workers, is this relevant to employee here in ROI? It has me stumped.

Well done to everyone that has contributed their info and updates in particular DannyBoyD.
 
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Was in Newry office and also popped across to Armagh but didn't really make any progress. Newry couldn't find any record of me even though I had documents with Income Tax assessments. Seems I had a temporary NI number and they said those get deleted after a while. She gave me a number to ring to apply for a NI number but no answer from that and even then they may not be able to find my contributions. Waiting on a call back from the UK and need to send more information to Newcastle in the hope they can find me but it's starting to look like a lost cause. Will still send in the CF83 with the NI number I have with a quick explanation in the hope that they'll be better able to find it but after that I think it's time to give up.
 
In the meantime, are you able to track down your old employers for whom you don't have paperwork? You should start that now in case you need it as evidence. Old bank statements etc. Anything at all that can prove you worked there.
 
misemoi said:
In the meantime, are you able to track down your old employers for whom you don't have paperwork? You should start that now in case you need it as evidence. Old bank statements etc. Anything at all that can prove you worked there.
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Yes I have a load of stuff from them, payslips, P60s etc that show I did pay tax and income tax returns etc. Managed to get through to the number they gave me this morning and he booked another appointment in Newry on 8th April to get me a national insurance number and said to just bring everything I have to show I worked. The guy I was talking to was way more helpful than the receptionist yesterday who really just entered my post code and gave me the telephone number to ring. I guess they are getting a lot of walk ups now so can't be spending too much time investigating which is fair enough.
 
Hi all,
I had to put in another call to HMRC yesterday evening - 50 minutes wait but really helpful (again) when I got through. Explained no sign of my letter with NI number in post. Agent advised to send CF83 form with cover letter with employment history for UK and Ireland, and home addresses, that’s been sent off this morning by registered post. He mentioned to keep everything in my maiden name to avoid confusion. He also said he would document on my file that I made a follow up call about my number and that information was going to be sent. He was able to tell me I had 5 years on system, so now it’s a waiting game.

Again, really grateful for all the info that has been shared here.
 
Hi there, can anyone shed light on this query, i sent off for both mine and husbands N.I. numbers, only to get a letter 12th Feb saying that they have no record for my husband(worked in UK for at least 5 years), but nothing for me, im still waiting to get my N.I. number as of yet, I worked for 3 years for an irish airline and another company before i joined them, im on hold as i type this for the 7th time this week and im not getting through, is there anyone that has had similar situation, what should i do??
 

Key Post - Deadline 5th April 2025

UPDATE : You have ONE week. Don't delay. If you have an NI number, fill in the CF83 and send by recorded delivery. If you can't find your NI number, take a day off work and drive to Newry / Enniskillen / Derry, and go in person to the office there. Bring all your ID stuff. UPDATE: worst case...
www.askaboutmoney.com
 
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