Details from RTE on a new triaging system and staff absences...
The operators say at times when the terminals get particularly busy, they will be
triaging access to the terminals and only allowing departing passengers into the departures level that have flights departing within two-and-a-half hours to short-haul destinations and three-and-a-half for long-haul destinations. Passengers that arrive too early for their flights will be asked to wait in a passenger holding area...
The airport was down
37 security officers. Of these, 17 were new recruits which the airport had hoped would have completed training to allow them to work on Sunday. Another twenty officers were absent. The impact of this, was that the airport could not open six security lanes, three in each terminal. This led to a processing deficit of 1,200 passengers an hour.
Chief Executive of the daa Dalton Philips said he is "deeply embarrassed" by what happened at Dublin Airport last weekend and he apologised "unreservedly" to passengers and staff affected.
www.rte.ie