Evidenced as in someone told me that they would not call out the services as they believed that they would be personally accountable for the charge incurred - even if it was just one person, it is one person too many when potential lives are at risk. When I said 'powers that be' I meant the bosses of the emergency services, if they are made aware that some people believe they will be charged for calling 999 then surely they should put in place some kind of advertising campaign that puts people straight about the procedure. I take on board what you say about costings etc being available via links in this site but unfortunately not everybody has access to the wealth of information this site provides and indeed the internet as a whole. My inital query still stands and that is if I or anyone else calls the fire brigade to a potential situation, can a charge be levied against the caller?