M
Mabelturrety
Guest
You will note I did not say "changing banks". I know IFSRA have a fact-sheet about changing banks - the procedures, the logistics - but I would like to hear from people who have left or are eager to part company with a bank that's oh-so-willing to take their money but not up to scratch when it comes to dealing with customers' (quite modest in my case) needs/concerns. Perhaps my mistake is that I don't owe them any money?