M
Marion
Guest
Re: could play.com be lible under EU law?
I checked this out with the European Consumer Centre and it appears that play.com would not be covered by EU law just because it dispatches its goods from within the EU.
The contract to buy is made outside the EU and the mailing address is irrelevant.
Having said this, the has had success with consumer issues in both US and Canada. So this is another option for conumer problems.
The ecic is very happy to deal with any consumer related issues which cannot be resolved by the consumer.
Marion :hat
I checked this out with the European Consumer Centre and it appears that play.com would not be covered by EU law just because it dispatches its goods from within the EU.
The contract to buy is made outside the EU and the mailing address is irrelevant.
Having said this, the has had success with consumer issues in both US and Canada. So this is another option for conumer problems.
The ecic is very happy to deal with any consumer related issues which cannot be resolved by the consumer.
Marion :hat