That is the case. The 900 million is broken down by redress / compensation to the impacted, and then the internal operational costs involved for banks to mobilise their teams to support this scandal. My gut feeling is that KBC will be offering the bare minimum in terms of compensation, i.e. less than or equal to the 10%, so there's a unique decision to be made within each of us, as to whether you deem that to be acceptable contribution to your own personal circumstances Fair play to those lenders who have stretched to 12/15 %, but regardless, I too have 9 years of eligible redress and compensation, but to prove the indirect costs of borrowing, would be extremely difficult if choosing to fight, but each one of you may feel optimistic in your own personal circumstances. It's very, very hard to appeal based on lost opportunities, like that dream house, that you potentially could have got, had your account gone from arrears to positive equity sooner, and before the housing market inflated, but proving that is hassle, I'm not so sure i have the energy left for.