I decided I'd call too.
Yep, rate being restored from 1st March - still feels surreal to hear it from kbc themselves.
Seems the tracker staff are enjoying telling people this, as up to now they've had a pretty crappy job telling people there was no news.
And remember, the frontline staff themselves are not to blame in anyway for any of the issues.
Still can't believe this day has arrived.
Yep, rate being restored from 1st March - still feels surreal to hear it from kbc themselves.
Seems the tracker staff are enjoying telling people this, as up to now they've had a pretty crappy job telling people there was no news.
And remember, the frontline staff themselves are not to blame in anyway for any of the issues.
Still can't believe this day has arrived.