Roy Junior experiencing major problems with new Creative Z Vision M.....
Went onto website and worked through troubleshooting links etc. Then mailed the contact mailing address explaining what we did - they sent a mail back telling us to do what we'd already done.
Sent them back a further note and was tol;d "Has the latest Windows service pack 2 been installed and all background applications been disabled? Do refer to the below useful link as well. http://uk.europe.creative.com/support/kb/article.asp?l=3&sid=10053
" MTP players not recognized in Windows XP "
In case if you need any clarification, please do not hesitate to contact
us."
Seem like we're getting the runaround here and that from other sites the problem were experiencing is common enough. Really would like to talk to someone on the phone but their website seems to rule that out and make it as painful as possible. Any suggestions?
Thanks
Roy
Went onto website and worked through troubleshooting links etc. Then mailed the contact mailing address explaining what we did - they sent a mail back telling us to do what we'd already done.
Sent them back a further note and was tol;d "Has the latest Windows service pack 2 been installed and all background applications been disabled? Do refer to the below useful link as well. http://uk.europe.creative.com/support/kb/article.asp?l=3&sid=10053
" MTP players not recognized in Windows XP "
In case if you need any clarification, please do not hesitate to contact
us."
Seem like we're getting the runaround here and that from other sites the problem were experiencing is common enough. Really would like to talk to someone on the phone but their website seems to rule that out and make it as painful as possible. Any suggestions?
Thanks
Roy