Hi
Are Bank of Ireland complying with giving me, the user, notice of changes to free banking, solely by advertising in national newspaper. No written notice was given?
While the European Communities(Payment Services) Regulations state that
"... a payment service provider shall notify users of the payment service of any proposed change in a framework contract or in the information referred to in Regulation 53 at least two months before the proposed date of effect of the change"
it does not say how notice should be given.
My argument is that I do not read the newspapers and hence did not receive 2 months notice.
Thanks
JustRight
My question is if it is sufficient to put an add in a random newspaper and then claim they have fulfilled the required notice. How are the customer to know when and in which paper to check for changes to their conditions.
Thanks
JustRight
A lot of government notices appear in Iris Ofigiuil and that is covered by legislation - I am assuming you're not an habitual reader of this and therefore also take issue with these notices ?
My argument is that it has been customary in these islands to publish notices in either government publications or in one (not all) national publication. Should everyone required to publish something along these lines eg a pub seeking a later-hour extension or neighbour seeking planning permission contact you personally to ask you?
I trust BOI have stated that they're only notifying people this way?
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