Ibood: Has anyone ever bought anything from ibood? Are they legit?

Ordered 2 Skype phones 12 days ago, delivery said 1-5 working days but got an email today to say only dispatched today. Not amused!!

Got a USB memory stick a couple of months ago and had real problems with it maintaining connection with my pc or laptop. Won't be rushing to buy from them again.
 
They generally do have good deals on things like Media Centre Hard Drives, iPods etc.

Delivery time does appear to be an issue at times but as it's an impulse purchase (only have a day max to make up your mind) it's probably not something you need quickly.

As for a dodgy memory stick, well they just sell it...they're not the manufacturer. Did you contact them asking for a replacement ?
 
Ive bought 3 items from ibood. delivery times varied from 5 days to 20 days. Once you know the delivery times vary i would advise not to have an expectation, and subsequently not have them dashed. No problems with the gear I did buy either.
Note, if purchasing smaller items, they may be sourced cheaper locally due to 12e delivery costs from ibood.
 
Yeah-the delivery charge makes the lower value items less competitive.

I haven't had the chance to make a higher value purchase yet.
 
iBood Recently mispriced an item check out the link for customer responses

[broken link removed]
 
Re: iBood Recently mispriced an item check out the link for customer responses

Meh. Ibood made a mistake (the price certainly seemed to good to be true). As long as people are refunded in full, I don't see the issue (legal arguments about when a sale is completed aside). I've used iBood several times without any issues and wouldn't hesitate to use them again.
 
Dear iBOOD’ians,

Thank you very much for your feedback.

Some comments show that iBood has not been able to help some customers to their satisfaction. We regret that this has occurred. We do as best as possible to give a great service to our customers.

iBood has invested heavily in its service and fulfilments to create the best customer experience possible.

If, unfortunately, things are still not being handled satisfactorily, do not hesitate to contact iBOOD.com through this contact form:
[broken link removed]

N.Smith
Web Relations iBOOD.com
 
I have been waiting for a delivery from iBood since 6th May, not that long I know but longer than I was hoping. However the thing that frustrates me is how difficult iBood is to contact, An e-mail to the above address will in my experience be returned as undeliverable, over to you iBood.

This is the mail system at host zcs1.db.techblue.nl.
I'm sorry to have to inform you that your message could not
be delivered to one or more recipients. It's attached below.
For further assistance, please send mail to postmaster.
If you do so, please include this problem report. You can
delete your own text from the attached returned message.
The mail system
<postmaster@mailer.ibood.com>: mailer.ibood.com

Until iBood provide a consistant and reliable method to contact them with queries issues etc I would not recommend anyone buy off them. All fine if the item is as you expect and is delivered promptly but if not then you will in my experience have a frustrating time.
 
I have the same problem.

Item not shipped and any emails are returned as 'invalid mail'.

Please take note iBood
 
Dear iBOOD’ians,

Thank you very much for your feedback.

We have just tested the funtionality of our contact form and we can conclude that it is fully funtional from now on.

If you have any questions, do not hesitate to contact iBOOD.com through this contact form:
[broken link removed]

N.Smith
Web Relations iBOOD.com
 
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