I am totally in the wrong in this situation: basically when filling in our 2018 medical expenses tax refund form a few weeks ago I put in the wrong bank account number. All I can say is that my best friend's brother had just died and I think I was in shock. I have since copped that I made a few other uncharacteristic mistakes that week as well. But anyway, this one: we should have got back nearly €700 in our tax refund, by the time I copped I had sent the wrong number the money had already been transferred to someone else's account! I got on to the tax office, and I have to say apart from the long phone wait with options etc, when I did get to speak to a lassie she was lovely, advised me to get on to my bank, tell them I knew the a/c number the money had gone to, get them to act, etc. So I did that, another long call between options and waiting and finally speaking to a human, but he was short and brutal: not a thing my bank could do as I had given the wrong info, plus with GDPR regulations there's no way I should even know the a/c number the money is gone to (I had made a copy of my tax submission!) and the only bank that could help was the taxman's bank who sent the money and should be able to make a recall on it.
So got back to the taxman's office, spoke to another lovely girl, she rang me back the next day (last Friday) to say she had sent my scenario on to the Collector General's Department and hopefully they can help me and will be in touch. It it a substantial amount to our family so if I have lost it through such a stupid mistake I will be inconsolable. So please god it will work out, but just wondering if anyone has any experience of anything similar or made a mistake like this or how has it worked out? I am just hoping someone else will have done this and it got resolved.
So got back to the taxman's office, spoke to another lovely girl, she rang me back the next day (last Friday) to say she had sent my scenario on to the Collector General's Department and hopefully they can help me and will be in touch. It it a substantial amount to our family so if I have lost it through such a stupid mistake I will be inconsolable. So please god it will work out, but just wondering if anyone has any experience of anything similar or made a mistake like this or how has it worked out? I am just hoping someone else will have done this and it got resolved.