Tips
Its a very good idea for anybody that is considering a nursing home to visit the HIQA website and read all the inspection reports that have been compiled for the nursing home in question. These reports will tell you how often the nursing home was inspected, if there is or was ever any problems identified following inspection - whether these are problems that are ongoing or once-off and whether the problems were since rectified following the last HIQA inspection.
Its always a good idea to visit and inspect the proposed nursing home yourself and do it on more than one occasion and I cannot stress enough it is important to do it at different times of the day. An unexpected visit should ideally be done mid mornings, at meal hours, evening and at nighttime. Visiting at different times of the day will allow you to see first hand how the nursing home operates at various points in the day, you can observe the different staffing levels, and also whether there maybe a practice where residents are put to bed quite early-on in the evening....
Do not just visit a nursing home at an allotted appointment time that the nursing home will give you - its like an inspection - if they know the inspectors are coming they are obviously going to be on their best behaviour and putting their best foot forward so to speak. No nursing home should have any great difficulty with a relative viewing its facilities unexpectantly - within reason that is!
Ask to see what you want to see in the nursing home, and not just what they want you to see!
In addition to the above I would be asking questions about;
1. The staffing in the nursing home - are they regular nursing and care assistants and do not be afraid to ask them out straight does the nursing home rely heavily on agency staff (if they do there could well be problems down the road with the continuity of care that your relative may receive). Familiar staff who know the residents and in particular their needs is important in delivering continuity of care. Is there is a high turnover of staff, if there is, ask them why they have a high turnover of staff, there can be many reasons for a high turnover of staff.
2. How many care assistants in comparison to staff nurses are there on duty per shift per unit and how many residents would the staff nurse be responsible for and what’s the degree of dependency of those residents?
3. Ask about the care planning and the assessment of needs of its residents - how often are care plans reviewed and updated and by whom?
4. Does the nursing home engage in or provide social/recreational activities for its residents.
5. Is there much interaction between residents (observing the dayroom will tell you multitudes - are residents sitting before a TV all day), how much interaction do you observe between residents and the nursing home staff – do you see structured activities that staff are partaking in etc.
6. Have a look at the bed rooms - are residents given much privacy - are males mixed with females - how far is the toilet from the bed - and visit at night when residents may be in bed.
7. Are there accessible toilet and bathroom facilities - do they seem maintained - are they in or near the bedrooms and day rooms?
8. Are residents given the opportunity to express and maintain their own sexual and personal identity, if you are visiting during day-time are the residents fully dressed or are any still in nighties and their dressing gowns?
9. Do not be afraid to ask about the arrangements that are in place for meeting the personal hygiene needs of your relative - are the rooms en-suite - is your relative independent and self-caring - if your relative requires assistance for personal hygiene does the nursing home have given day's for showering/bathing each resident, and how would they deal with a situation if its the norm for the resident to take a daily shower or bath while they were at home - how flexible would they be in accommodating the personal and individual care needs of your relative – or are they completely rigid?
10. Visit the kitchen area where the food is usually prepared.
11. Are there a variety of menu’s and are they nutritionally balanced?
12. Are there rules that residents must observe in the nursing home - do they seem rigid or reasonable?
13. Are the staff in the nursing home vetted?
14. Will they let you have a look at their policies and procedures manual - what's their policy on suspected instances of abuse for instance - can they and will they tell you?
15. Do you see any residents being restrained in any way?
16. Does the nursing home have any established system for advocacy – do the residents can have any kind of input into how their home is being run or the type of facilities and the kind of activities that they would like to see being provided for them?
17. If your relative has special needs does the nursing home have the facilities, expertise and the resources to respond to your relatives needs?
Its a very good idea for anybody that is considering a nursing home to visit the HIQA website and read all the inspection reports that have been compiled for the nursing home in question. These reports will tell you how often the nursing home was inspected, if there is or was ever any problems identified following inspection - whether these are problems that are ongoing or once-off and whether the problems were since rectified following the last HIQA inspection.
Its always a good idea to visit and inspect the proposed nursing home yourself and do it on more than one occasion and I cannot stress enough it is important to do it at different times of the day. An unexpected visit should ideally be done mid mornings, at meal hours, evening and at nighttime. Visiting at different times of the day will allow you to see first hand how the nursing home operates at various points in the day, you can observe the different staffing levels, and also whether there maybe a practice where residents are put to bed quite early-on in the evening....
Do not just visit a nursing home at an allotted appointment time that the nursing home will give you - its like an inspection - if they know the inspectors are coming they are obviously going to be on their best behaviour and putting their best foot forward so to speak. No nursing home should have any great difficulty with a relative viewing its facilities unexpectantly - within reason that is!
Ask to see what you want to see in the nursing home, and not just what they want you to see!
In addition to the above I would be asking questions about;
1. The staffing in the nursing home - are they regular nursing and care assistants and do not be afraid to ask them out straight does the nursing home rely heavily on agency staff (if they do there could well be problems down the road with the continuity of care that your relative may receive). Familiar staff who know the residents and in particular their needs is important in delivering continuity of care. Is there is a high turnover of staff, if there is, ask them why they have a high turnover of staff, there can be many reasons for a high turnover of staff.
2. How many care assistants in comparison to staff nurses are there on duty per shift per unit and how many residents would the staff nurse be responsible for and what’s the degree of dependency of those residents?
3. Ask about the care planning and the assessment of needs of its residents - how often are care plans reviewed and updated and by whom?
4. Does the nursing home engage in or provide social/recreational activities for its residents.
5. Is there much interaction between residents (observing the dayroom will tell you multitudes - are residents sitting before a TV all day), how much interaction do you observe between residents and the nursing home staff – do you see structured activities that staff are partaking in etc.
6. Have a look at the bed rooms - are residents given much privacy - are males mixed with females - how far is the toilet from the bed - and visit at night when residents may be in bed.
7. Are there accessible toilet and bathroom facilities - do they seem maintained - are they in or near the bedrooms and day rooms?
8. Are residents given the opportunity to express and maintain their own sexual and personal identity, if you are visiting during day-time are the residents fully dressed or are any still in nighties and their dressing gowns?
9. Do not be afraid to ask about the arrangements that are in place for meeting the personal hygiene needs of your relative - are the rooms en-suite - is your relative independent and self-caring - if your relative requires assistance for personal hygiene does the nursing home have given day's for showering/bathing each resident, and how would they deal with a situation if its the norm for the resident to take a daily shower or bath while they were at home - how flexible would they be in accommodating the personal and individual care needs of your relative – or are they completely rigid?
10. Visit the kitchen area where the food is usually prepared.
11. Are there a variety of menu’s and are they nutritionally balanced?
12. Are there rules that residents must observe in the nursing home - do they seem rigid or reasonable?
13. Are the staff in the nursing home vetted?
14. Will they let you have a look at their policies and procedures manual - what's their policy on suspected instances of abuse for instance - can they and will they tell you?
15. Do you see any residents being restrained in any way?
16. Does the nursing home have any established system for advocacy – do the residents can have any kind of input into how their home is being run or the type of facilities and the kind of activities that they would like to see being provided for them?
17. If your relative has special needs does the nursing home have the facilities, expertise and the resources to respond to your relatives needs?