S
stormcrow
Guest
Ive just made a bit of cock up on fllight bookings, ive been living in Croatia and im back in the uk for some work, i was going to fly back on Wed for Easter, then my wife (in croatia) said shes comming here.
I went to cancel the flight but you cant and there is no way you can change more than one detail at once. You can change the flight times which costs another £50 and if i change the name its another £95 ! so the £195 flight now goes to £340!! If you ring the customer help line 10p a minute,not too bad... they direct you to the other help line at... you guessed it £1 per minute!!!
Is all of this legal? surely not. Is there no way of getting my money back? Ive booked her flight for Wednesday which is 88 euros, not too bad but the flight on that same plane returning to croatia for me is£195? can you believe it?
I went to cancel the flight but you cant and there is no way you can change more than one detail at once. You can change the flight times which costs another £50 and if i change the name its another £95 ! so the £195 flight now goes to £340!! If you ring the customer help line 10p a minute,not too bad... they direct you to the other help line at... you guessed it £1 per minute!!!
Is all of this legal? surely not. Is there no way of getting my money back? Ive booked her flight for Wednesday which is 88 euros, not too bad but the flight on that same plane returning to croatia for me is£195? can you believe it?