NoRegretsCoyote
Registered User
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- 5,766
Yes but it makes disruption to services more likely if a supervisor withdraws authorisation
How safe is Revolut?
- Thread starter Homer
- Start date
Yes but it makes disruption to services more likely if a supervisor withdraws authorisation
I use it like a “prepay card” (like others above). Wouldn’t trust them to use as a main bank account yet.
The main problem I have had is customer service. When some funds didn’t arrive I only got a chatbot. We went round in circles. There didn’t seem to be a way of escalating it. (Funds did turn up about 2 weeks later).
The main problem I have had is customer service. When some funds didn’t arrive I only got a chatbot. We went round in circles. There didn’t seem to be a way of escalating it. (Funds did turn up about 2 weeks later).
That may be because they used the likes of the electoral register to evidence your address.
I've had that problem too, there's a couple of key words you can type to get past the chatbot, can't even remember what they are, it took so long to figure them out - something like "service" if memory services.
Slate their customer service on the likes of Google, is probably the best way to try and push them to improve on it.
Brendan Burgess
Founder
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- 53,716
Are they allowed to access the electoral register?
If they are, why don't the other banks do this.
Brendan
If you want to speak to a human in Revolut chat type "live agent" , but you could be forgiven for thinking the live agent has passed away such is the delay at times.
Like others have said here I only put on my card what I'm about to spend imminently and I would always carry an alternative card. Overall I like Revolut , especially the fx rates.
Like others have said here I only put on my card what I'm about to spend imminently and I would always carry an alternative card. Overall I like Revolut , especially the fx rates.
Other banks do - I actually watched my name and address being checked recently.
I was in GB last week and loaded my revolut GBP 'purse' at a rate of 0.86. I also used my BOI Mastercard while over there and was charged at 0.84. When I transferred the GBP back to EUR, it was also at 0.86. 2p per EUR was no great saving for the out-of-pocket spending I was doing, but that may as well be in my pocket as anyone elses.
Earlier this year I went to Newry with my daughter to buy a phone using my revolut card. The rate difference on that spend was material. Not enough to cover my petrol, but enough for a coffee.
Earlier this year I went to Newry with my daughter to buy a phone using my revolut card. The rate difference on that spend was material. Not enough to cover my petrol, but enough for a coffee.
I find it can make decent savings for you if you keep Sterling in your account and pay in Sterling on Amazon. If you have Amazon Prime and free delivery it really adds up when comparing the comparative spend in an Irish store, especially for business/office items.
They have a very negative reputation as to how they treat staff, lots of complaints about overwork, 7 days a week culture and that would make me nervous as it leads to turnover which can become a vicious circle for a company. I'd also be concerned if they are not following AML rules as some posters have hinted on here.