How can I acertain whether a company provides an EAS (Employee Assistance Programme)

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Binomial

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I am aware of many companies who have sought tenders from suppliers of EAP (Employee Assistance Programme) services and who have entered into contracts for the supply of such services.

Companies provide such services for their employees on a very low key and highly confidential basis.

Such services are usually provided for employees with problems with drugs, alcohol, traumatic stress, gambling etc.

My question is: how can you find out whether a particular company offers such a programme?

I cant simply just ask HR or anyone else within the organisaton/profession/trade union as to do so would immediatley identify the nature of the problem and the individuals involved.

Thanks

BiN
 
Have you tried just googling the company name and "Employee Assistance Programme"?
 
Thanks Purple,

When I google as you suggested the result is inconclusive. Mostly the company name and the EAP coincidentally appear on the same page.


The following is an example of an EAP provided by UCC:
On-line introduction

The UCC Employee Assistance Programme (EAP) is a totally free and confidential service for UCC employees, their household family members (counselling is only available to those aged 16 and above) and retired staff.

To ensure the confidentiality of the service, the programme has been outsourced to Positive People Company (PPC).

Information and advice on consumer, debt management and legal issues are available on-line on http://www.ppconline.info/ (www.ppconline.info) (user name: ucc/ password eap) or by telephone on freephone 1800409476.

Telephone couselling and short term face-to-face counselling (up to 8 sessions per issue) with qualified professionals is also available free of charge to all users on 1800409476.

You do not have to identify who you are when you ring the service if you do not feel comfortable sharing this information with the service.
Click to expand...
BiN
 
Hi Binomial

I think that the trade union or the HR department would treat any such enquiry as confidential.

What is the downside of HR knowing that the individuals have this problem? There may be upsides.

Could you ask on their behalf and camouflage the problem - pretend it's a relationship issue - that presumably could be anyone in the company.

is there a former HR person whom you could ask?

Is there a colleague with a similar problem who may have used the services? Is there a former colleague who may have used the service?

Is there a staff handbook that might make reference to it?

Does it produce an annual report? which might mention it? Or maybe its parent produces an annual report?
 
I know in the case of where I work, it's included as a benefit to staff so it's mentioned in what is sent out to new recruits and details of how to contact it are available on our internal website. I know staff who've used it and have said they found it very good.(after it was recommended to them by myself or a colleague). It's strictly confidential and certainly as a line manager, I've never had any feedback from the suppliers or our HR people after someone used it

It's possible if you trawl a companies websites and in partciuler the recruitment section, (assuming they have one), that it may get mentioned there.
 
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