I love reading these reviews when I'm bored. As MOL says, the only people that write them are serial complainers. I laugh at some of the statements they make.
Then you get reviews like this from people who only ever have one review/contribution. Very suspicious.
From Tripadvisor.com
I just want to say big big thank you to all the staff for a lovely stay in the Dylan.
The Dylan exceeded my expectations.
It was a gorgeous room so thank for the upgrade, really loved it.
The same person checked us in and out and he was really good…tall young guy, forget his name.
He parked my car so that I would not have to get up early…so nice.
The beds are so amazing and everything in the room was perfect, powerful shower, sockets for hairdryer near mirror, big fluffy towels, lovely products...5 Star all the way!
Breakfast was gorgeous, staff so friendly and called by name, which is always nice….especially the crockery…love Villeroy & Boch!
Sat outside after breakfast before heading off and I could have stayed there all day.
Had a look at your menus and it is really fantastic value. Early bird is fantastic value with an extremely varied menu.
It was such a treat I have to say that I have a new favourite getaway!
Location is fantastic, so near the centre but perfectly hidden fro too much hustle and bustle. Perfect for romantic break or a girls weekend
My husband felt exactly the same and thinks that your cocktails are second to none.
The staff are so personal and there really is a lovely atmosphere.
I will honestly be recommending the Dylan.
WE WILL BE BACK VERY SOON.