This would appear to be the best value, but there's a 40 euro registration fee..
And then 6 months down the line, the levy fee letter will arrive..
I queried the €40 fee and they said it is now €24 and is used up in your bin lift fees rather than a separate charge. They will ask people to put their black bins out once a month and therefore hope not to have to introduce a yearly fee. Nothing to lose by giving them a try.
Dun Laoghaire Rathdown are insisting that I pay an annual fee for their re-cycling service even though I don't use it. I am in dispute with them over this. If I do not use their service why do I have to pay for it.
I have just sent the following reply:Thank you for your email. The service charge applies to all customers and will take effect from 01st October. Therefore, this will enable you to present your bin every week (black, brown & green on the scheduled days) for collection and only pay for the waste disposed of in the black and brown bins.
For Example: if you present your black bin and the weight registers as 1kg – all you will be charged for this is 0.31cent for the collection. The Annual Charge subscribes you to the service in order for you to be able to do this and not having to wait for a number of weeks before collection. Therefore for example in 1 months worth of collections you may only pay €3.10 for your collections (based on 10kg bin weight) and €4.60 (annual charge broken down per month) which is a saving compared to paying 10.50 for 1 lift in a month.
The new pricing structure is aimed to reduced the cost for customers over the course of the year.
If you wish to proceed with you cancellation please let me know. Unfortunately, we would have to remove the bins from your premises and Access would need to supply you with new ones.
I hope this clarifies your queries but should you require any further information please let me know.
Will keep you updated on how I get on. I'm still planning on switching to access.Thanks for your detailed reply. I understand how you intend to run the new pricing system. However, the example figures you have given below are completely dependent on the bin weights which you have assumed? What are these based on? I have no idea how much my full bins (black or brown) weigh, or much I typically put out per week in terms of kg. I assume that most of your other customers are in the same position?
I have a large black bin and a small brown bin. Can you give me any indication of what the typical weights of these bins are? Does it vary a lot, depending on how much households use their green and brown bins? We already put as much as possible in our green and brown bins.
You have also used a generic statement below saying "The new pricing structure is aimed to reduced the cost for customers over the course of the year." I don't know how you can make this statement because it is completely dependent on how often people put their (full) bins out. My wife and I currently only need to put our black and brown bins out every 2 months, as there are only the two of us. This amounts to approx €95 per year under the current pricing structure.
Under the new pricing structure, we will have paid €60 before we have even had a bin lifted. Lets say we use your assumed figure of €3.10 below for a black bin weight of 10kg every month. This amounts to €37.20 over the course of a year. So I'm already at a total of €97.20 before I even have any brown bins collected.
I'm not trying to be difficult about this. I'm just trying to point out that the new system does not suit everyone. You also seem to making the point that if people put their bins out every week with small amounts in them, then they will save money. This makes no sense. People will just be paying smaller amounts more frequently, the end result is still the same! I currently have no problem putting my bin out every two months, it is of no issue to me. In fact, I would rather not have the hassle of having to put 3 bins out every week.
I would also express concerns about putting out bins that are mainly empty. A lot of households put out their bins in the morning and then leave the house for the day for work or school etc. How is anyone to know if a neighbour or anyone else has put more waste into your bin, which you will then pay for. Have Greyhound considered this issue? There will also be a general issue with the fact that people will not know if the figures they are being charged are correct, because they won't know the weights of their bins? Is this not going to lead to a lot of disputes between Greyhound and their customers?
Finally, I was told on the phone yesterday that I would be allowed to keep my bins. Access are prepared to let me use my current bins. They will change the labels etc on them. Is it not easier for Greyhound if they do not have to come and collect my bins? Is it really necessary for me to give them back?
Do Access collect refuse in the Lucan area?
Do Access collect refuse in the Lucan area?
If you wish to proceed with you cancellation please let me know. Unfortunately, we would have to remove the bins from your premises and Access would need to supply you with new ones.
what will happen with the service charge if I want change the company after october???
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