Hello All,
I am an investor with Greenwood Mgt since 2008/9. I can probably answer some queries from a customer perspective and would gladly share my experiences to-date.
Quick Summary:
1. I have harvesting rights for Xmas trees in New Brunswick in Canada
2. I also have an investment in Brazil (eucalyptus trees for charcoal production).
3. I have received 1 payout for the Canadian investment already (representing approx 25% of my initial investment layout)
4. Good products... but holy cow... the worst customer relationship management I have ever come across.
5. Non-reachable Account Manager.. despite persistent attempts from my side.
6. Slow with the payments... last year my Xmas tree crop was sold by end of Dec 2015.... I am still waiting for payment almost 6 months later..
7. The investment plan explained to me seems to have changed without consultation with me as a customer.
8. No clear communication on anything except when they want to sell me more products...
Overall a solid 2/10 in terms performance, engagement and satisfaction.
PM me for more details, I will be happy to share communication trails, documents etc...