R
rainyday
Guest
Re: Eircom rep
See [broken link removed] on more fun & games from the Eircom winback team.
See [broken link removed] on more fun & games from the Eircom winback team.
The salesman reported that the back-up from headquarters was patchy. On one occasion, he had just won back a defector after reassuring the customer that Eircom would not put up its line rental charges again.
He claims that just as they were agreeing to the sale, RTE suddenly broadcast a news item saying Eircom was increasing its line rental charges again.
It was the first the salesman had heard of it. Not surprisingly, he lost the sale.