They way it went was engineer called there to repair a warranty defect which may or may not require him to remove the case, he is a competent engineer, it all went wrong when he asked the customer for her benchmark book and she explained that the installer didn't leave it, being a good engineer he explained what the benchmark book was and how it worked to protect her from unregistered installers, after the engineer left she rang corgi to report the installer as she was worried he was a cowboy, the inspector called found no fault with the installation (he would have looked hard) but he then contacted the warranty engineer to tell him he was reporting him and raising a RIDDOR which is a bad, bad thing, the inspectors position was that as there was no proof of commissioning so the warranty engineer could not be sure if the boiler and system was safe and fitted to any standard, he instructed him to ring him every time he came across the same situation and then cap supply and do the paper work, the next day he had the same problem rang the inspector, informed the customer that he was cutting off the boiler, he then got kicked out of the house, followed by his tools. so he contacted the boiler manufactures, who contacted Corgi to clarify there inspector findings, without boring you to much they backed there inspector and said engineers "must" cut of boilers without benchmark, Corgi were then asked again which regulation they were working to.....
on the third letter they then admitted that it was recommend and there was no regs to enforce the inspectors instruction, so everything was dropped against the engineer.
I have to admit i have had no bad experiences, but i think it's down to being ex British Gas than my work bring better.
I would love to tell you where i did my GIS but as i am going back in a couple of weeks to do my GID and it's being taught by a electrician (electricians my mortal enemy) i will keep my mouth shut till i get my paper work, you now how small the gas community is.
on the third letter they then admitted that it was recommend and there was no regs to enforce the inspectors instruction, so everything was dropped against the engineer.
I have to admit i have had no bad experiences, but i think it's down to being ex British Gas than my work bring better.
I would love to tell you where i did my GIS but as i am going back in a couple of weeks to do my GID and it's being taught by a electrician (electricians my mortal enemy) i will keep my mouth shut till i get my paper work, you now how small the gas community is.