EbsLoannotrafor
Registered User
- Messages
- 82
They really are a disgrace , must have posted them at 5 pm Wednesday , our post usually max 2 days if posted early in morning in Dublin . Begrudgingly redressing .. roll on Monday ... hopefully
I am just amazed by how much EBS would have gotten away with if not for folk like Padraic Kissane driving this to satisfactory resolution and turning on the lights for all of us.
What i would suggest is for anyone (not on his books) who got their EBS tracker back + compensation + Legal advice.
To give the legal advice part to Padraic and his staff. We would have nothing if not for them. I think Brendan put up his bank details before.
Many thanks,
BW
What are the circumstances that caused this failure to happen?
At a point in the past you moved your rate from a tracker to a fixed rate. When you took out the tracker you signed a tracker application form which warned you that could not return to a tracker rate if you moved off it. However, we now accept that potentially confusing wording in other documents that we provided to you, may have given you the expectation that you could go back onto your tracker when the fixed rate expired.
We deeply regret that this failure happened and we want to sincerely apologise.