As an EBS member you should voice your complaints to the society - e.g. in writing now or in person at a general meeting.A bit of a rant here,
We have a mortgage with EBS since 2003, I have started looking into switching my mortgage.
I rang the local manager of our branch and I asked him that with all the new incentives for new customes would he be willing to do something for us..
He informed me the he couldn't and there is nothing in the pipeline!!
Now I hear the new EBS add offering new customers €1000 if they switch!!
What about us the existing customers I say! Now I am looking in to switching mortgages - and I have no issue with that - but what about a new concept where by bank when enticing new customers to them would also incentivise existing customers.......
Sign - what is wrong with the INBS? I have just switched my savings over to them -5% interest .
If you add no customer incentives to poor savings interest rates, fewer branches, especially in Dublin city, no direct debits (for accts opened after 1999 I think?), no laser cards (unless you asked pre-1999), ATM cards which only work with AIB, no coins accepted, no foreign currency accepted or sold....hmm, wonder why I'm still there?!
If you add no customer incentives to poor savings interest rates, fewer branches, especially in Dublin city, no direct debits (for accts opened after 1999 I think?), no laser cards (unless you asked pre-1999), ATM cards which only work with AIB, no coins accepted, no foreign currency accepted or sold....hmm, wonder why I'm still there?!
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