Dunnes Stores on Pricing Errors.

fungus said:
Dunnes are stuck in a time warp. Their staff, stores are a disgrace.

Lets hope when the Asda/Sainsburys take over takes place that they sort out the mess.
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Seeing the Dunnes thread, I was just going to ask about this - whatever happened about that meeting of all store managers? Is there a takeover in the offing?
 
also on the dunnes stores shops;dunnes are very good at mis pricing items,that is putting similar items on the shelves with the wrong price for that item,
 
rmelly said:
Seeing the Dunnes thread, I was just going to ask about this - whatever happened about that meeting of all store managers? Is there a takeover in the offing?
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Clothes orders for 2009 have been cancelled, which sounds ominous to me. Heffernan hasn't said anything.

Saying the staff are a disgrace is a bit harsh, I've been working there for 15 months and I've always dealt politely with customers, gone out of way to help them and when something screws up that isn't my fault, done my best to explain what the problem is. Lots of things go wrong which can't be blamed on a cashier etc. I'm sure you've dealt with some rude Dunnes employees, but we're not all rude and it's not an easy job. The stores too, several have been renovated, some are in the process of it.
 
CatherineB said:
Clothes orders for 2009 have been cancelled, which sounds ominous to me. Heffernan hasn't said anything.

Saying the staff are a disgrace is a bit harsh, I've been working there for 15 months and I've always dealt politely with customers, gone out of way to help them and when something screws up that isn't my fault, done my best to explain what the problem is. Lots of things go wrong which can't be blamed on a cashier etc. I'm sure you've dealt with some rude Dunnes employees, but we're not all rude and it's not an easy job. The stores too, several have been renovated, some are in the process of it.
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Indeed, just like anything else in life personalities come into the equation.

I have shopped in Dunnes for many, many years and have found some of the staff to be rude and only interested in themselves whilst others would go out of their way to help and provide a 100% customer service.
 
Just like the upstairs section of the Stillorgan outlet where certain staff can huddle in a corner of the shop gossiping while the rest of the staff have to do all the work.
 
mugga said:
I Think Dunnes is an excellent store and have never had a problem with them. Any time I've ever had a problem it's been dealt with promptly and with good manners.
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If they are sold off then just like Roches Stores they will probably be sorely missed.
 
cleverclogs7 said:
IN DUNNES TODAY.bought daughter jeans 22e.handed girl a 50 she gave me back 48e.hOW DUMB IS THAT.:p
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About as dumb as getting lost between the Shift key and the Caps Lock Key -- in other words, a mistake due to distraction or brief lapse of attention.

Did you give back the €20?
 
Really easy to do actually, especially if you're on till for hours and the notes are really compressed. I gave someone €150 cashback instead of €100 one time, was completely exhausted, handed her a 50, forgot I did then counted out 5 20's. She didn't give it back.

Ha you wouldn't get fired, but the till operator results are displayed and examined, I suppose. Load of leniency at Christmas, but if your results are consistently bad, you will be called down over it, and probably retrained on tills. Unless it's you taking from them, in which case, gone.
 
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