T Time Registered User Messages 2,735 21 May 2013 #1 Do you have to use the FSO complaint form or can you simply state your complaint in a letter?
G Gerry Canning Registered User Messages 2,502 21 May 2013 #2 Time said: Do you have to use the FSO complaint form or can you simply state your complaint in a letter? Click to expand... ........................................................................... If you send in a letter Fso will retain it and send out their standardized form. The form is structured to give a general and clear template that they are used to dealing with. Suggest get their form and then by all means put in an explanatory letter.
Time said: Do you have to use the FSO complaint form or can you simply state your complaint in a letter? Click to expand... ........................................................................... If you send in a letter Fso will retain it and send out their standardized form. The form is structured to give a general and clear template that they are used to dealing with. Suggest get their form and then by all means put in an explanatory letter.