Hey Gordon do you mind letting me know who you used, I have to pick one & it would be good to have someone who you were happy with.A good pal of mine got a tenant through an agency last year. The guy ticked every box imaginable; I’d have gone for him myself. And then he just went rogue. It can be just bad luck.
The law is an ass unfortunately; bad tenants and bad landlords should both be hammered.