What are the chances of the HSE, its process designers or product and service suppliers getting to Six Sigma standards of excellence. For those unfamiliar with it, the widely accepted definition of a Six Sigma process is a process that produces 3.4 Defective Parts (or non-conforming outcomes) per Million Opportunities or DPMO.
Six Sigma aims to deliver yields of 99.99966% unlike the latest HSE debacle with the PPE which we are told produced a yield of 65%, no where near good enough for a modern healthcare organisation. Excuses like the HSE and its employees are operating under pressure is not a reason for failure to deliver excellence, it is merely a very poor excuse. Doing routine work in a normal environment is just that, routine, stress free, repetitive, day-to-day operations. Operating to a standard of excellence in a non-routine environment is called managing.
Any chance any of their director of this, manager of that, co-ordinator of something amorphous and meaningless that can't be measured will ever get to sigma seven levels of delivery? Based on their own performance measures using the PPE numbers their DPMO is somewhere between 691,462 and 308,538; Sigma Six would be 3.4 and sigma seven 0.019.